Congress KnowWho for Salesforce Reviews

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Average Rating

4.9 out of 5
 

Based on 25 reviews

100% would recommend this item to a friend.

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5 out of 5

KnowWho saves the world, one message at a time.

 

Thanks, KnowWho, for being so responsive when we come to you with complicated questions. You always fix zip data right away - even though it rarely happens you're on it quickly. The design is user-friendly. I love the way it all fits on one Salesforce page, and even when we have to do in to more complicated messaging/targeting, the tool is simple and intuitive. I highly recommend KnowWho for advocacy.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Great fast support!

 

Our policy team uses this program. They provide really great support when we run into problems with setup/configurations. They were able to fix our permission problems in minutes.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Great Information, Easily Accesible

 

Having access to the KnowWho database saves us so much time when making lists of federal legislators by district, state, and committee! There are many useful ways to view the data!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Complete Service

 

KnowWho provides our staff with comprehensive, accurate information and their support team is top-notch, always providing prompt responses and eager to engage in new uses for their tools.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Very user-friendly and essential

 

I highly recommend Congress KnowWho for Salesforce to anyone doing business with on Capitol Hill. KnowWho integrates perfectly with my organization's Salesforce platform and allows us to track interactions and engagement with Members of Congress and Congressional staff (even when staffers change offices). The database is updated regularly and KnowWho records work seamlessly with standard Salesforce objects/fields and even our organization's custom objects/fields as well. The KW support team is very responsible to support requests and is willing to help us configure their solution to fit our organization's needs.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Amazing Product, Even Better Support!

 

This product has our Policy team thrilled and saves tremendous amounts of time! Installation of this was seamless with assistance from Jordon and KW service!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Excellent Product & Excellent Service

 

I've been working with the KnowWho team for just over a month and they have been extremely helpful (like addressed my problem on a Sunday kind of helpful!). We have a complex implementation with a large client landing in an existing org with a lot of moving parts, and they have been there helping at each stage.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Highly Recommend

 

We've been using KnowWho for Salesforce for several years now, and it's been great! The Congressional data is constantly updated and wide-ranging, and KnowWho's customer & tech support is super responsive. I highly recommend it.

Would you recommend this product to a friend? Yes

 
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5 out of 5

If you interact with Congress, YOU NEED THIS APP

 

Really helps our non-profit Congressional outreach! This has been an incredibly helpful tool for our Congressional Relations team and they rave about the features and functionality. On top of that support from KnowWho has been excellent; always prompt and helpful! Thanks for an awesome product guys!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Saves So Much Time Managing Relationships on The Hill

 

We are an anti-hunger advocacy organization, and use the KnowWho Congressional directory to look up legislative staff information to arrange meetings on the Hill & track them in Salesforce (the latter through our own custom object outside of this app). Before we installed the directory, we had to look up this information to manually create Accounts & Contacts - and who knows how long that info would be good for. Now, it’s all up to date automatically, and since this app uses standard Accounts & Contacts we can easily link legislative contacts to other objects, both standard & custom, to better measure our efforts. PRO-TIP: If you use a duplicate management app, KnowWho creates & manages all legislators & legislative staff as a separate record type, so you can exclude them from dupe blocking scenarios. You would be surprised how many people on the Hill have the same/similar names!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Great Resource!

 

My department is only three people but we work nationally- KnowWho has helped us tremendously to expand our capacity. The directory has saved us a lot of time in having to research committee information and contact information. Not having to take these extra steps has been great for us. Having information about legislators in salesforce makes it easy to go to one place to get contact info, send an email, and prep for meetings using all the bio information available. Great resource!

Would you recommend this product to a friend? Yes

 
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5 out of 5

A great service that anyone communicating with Government should be using.

 

A great service that anyone communicating with Government should be using. We’ve now been using Congress KnowWho Ultimate for almost 3 years and I cannot say enough good about both KnowWho’s product and support. The app installs easily and makes pulling together data on elected and appointed officials as easy as looking at any other record in Salesforce.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Great product, easy to use

 

I worked for a company that used an early version of this product and I can safely say that it revolutionized how our lobbying staff used SFDC. Now with this new version there are daily updates, the layout is really intuitive, and the data is top-notch. I love the feature that allows users to submit editorial comments to the KnowWho staff so the admin isn't stuck making updates to multiple records. Overall I think this is a great product and my previous company found it incredibly valuable for all of their staff.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Helpful Product, Great Customer Service

 

KnowWho's Congressional directory has been a very helpful tool for my organization's Advocacy department. We now have complete access to full background/bio information for all government officials (former and current). Best of all, the data updates itself on a daily basis. Any issues are quickly and expertly handled by KnowWho's staff. The response time is by far one of the best I have experienced!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Easy to Use Product

 

Congress KnowWho has been a wonderful tool for my organization. It's easy to use if you are already familiar with Salesforce, and it saves so much time that used to be spent on researching congressional contacts and entering them into Salesforce. It's also nice to know that the data will always be up-to-date, since KnowWho updates it every night. We've also received incredible support from the KnowWho team, with very fast response times and good solutions to any issues that we've encountered.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Great Service

 

KnowWho is the best service my team has found to keep up with the changing dynamics on Capitol Hill and in the Administration. Their customer service is topnotch and responds extremely quickly. Highly recommend utilizing KnowWho if you are in government affairs.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Excellent Service and response time

 

I was having issues pulling specific lists and the KnowWho team responded right away. I hopped on a call with them and they helped resolve my issue and even showed me a few new tips and tricks.

Would you recommend this product to a friend? Yes

 
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5 out of 5

Excellent Product and Service

 

I've been working with the KnowWho team for just over a month and they have been extremely helpful (like addressed my problem on a Sunday kind of helpful!). We have a complex implementation with a large client landing in an existing org with a lot of moving parts, and they have been there helping at each stage. Beyond that, the application is very straight-foward to use in that it utilizes a ton of native functionality. As a result, the learning curve is minimal for existing users. Also, so much data! Up to date data (the best kind)! Put that all together and you have an excellent product and excellent service!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Amazing Service

 

An essential need for all small business' who are involved in politics!

Would you recommend this product to a friend? Yes

 
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5 out of 5

Wow

 

Sep 22, 2010 WOW So this is great I have there solution that works with outlook .... Now salesforce please call me ASAP ..... Just had it installed what a great solution could not be happier thank You

Would you recommend this product to a friend? Yes

 
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